Ja, iUsed.eu is een merknaam van NEG Group B.V., welke al 22 jaar gespecialiseerd is in de in- en verkoop van gebruikte equipment for more than 22 years. Furthermore, we have an excellent rating on Trustpilot, the independent review site.
Yes, you will receive an invoice by e-mail. If you enter your company name during checkout, you will receive a VAT invoice in the name of your company. You can enter the details for the VAT invoice during the ordering process.
The price depends on the new price, age, speed and any upgrades that the product has. In general, the younger , the more powerful it will be, but the price will also be higher.
You cannot order new equipment via the IT hardware website. However, you can request a quotation via the contact form or by telephone.
Yes, we have our own technical specialists who can install your equipment for a fee, and also take care of complete migrations. Our specialists are certified.
We only buy larger quantities of used productsfrom companies. Trade-in is not possible for consumers.
Yes, you can make an appointment to visit and to view a product. We recommend you order the product (without obligation) before visiting. This means you will be sure the product will not be sold in the meantime.
Yes, every iUsed.eu product comes with a 24-month carry-in warranty as standard. This is stated in the description for each product. For an additional fee, it is possible to extend the warranty to 24 months. If the product still has a warranty from the manufacturer, this will be stated next to the product.
Yes, we offer a 30-day return to seller warranty on all our products. You have 15 days to let us know that you wish to return the product, and another 15 days to return it or exchange it for another product.
Yes, we always offer a 12 -month warranty.
Yes, while ordering you can let us know that you wish to collect the product. You can also enter the date and time when you will visit us. You can pay for the product in advance, by debit card in our shop, or in cash at the location. Of course, you can first view the product before paying for it and taking it home. You may also choose to collect the product from a collection point of your choice in the area.
Yes, once your package has been submitted to our delivery service, you will receive a Track&Trace code by e-mail. This usually becomes active the same evening, once the package has arrived at the sorting office.
Orders completed and paid for on Monday till Friday before 15:00 are sent the same day. We ship with a reputable delivery service, which usually delivers within 5 days. With the Track&Trace code, you can see the exact delivery time.
If the original packaging is no longer available, we will send the product in made-to-measure packaging.
Yes, all our packages are insured against damage and theft.
No, shipping to a home or work address is free of charge.
1. The hard drive is wiped, if there is one.
2. Test software checks device completely.
3. A technical specialist checks the hardware for defects.
4. The IT hardware is thoroughly cleaned.
We clearly indicate the condition of every product.