Customer reviews are very valuable, as they give us a unique insight into our customers experiences. We automatically send an invitation to all our customers to leave a review on Trustpilot. When our customers accept this invitation and leave a review, these reviews are labeled as verified. This makes it impossible to create fake reviews. In this way we ensure that we work in an unbiased manner. We invite all our customers, including customers where things went wrong.
Category reviews are customer reviews of refurbished products purchased from us. These cover both the cosmetic and technical state of the product and the price/quality ratio.
General reviews are customer reviews of our entire webshop. These cover the user-friendliness, functionality and information provided on the website, the (customer) service and shipping.