Warranty on your refurbished Mac from iUsed

We supply a 24-month warranty on all our refurbished (used) Apple products as standard. It is also possible to shorten the warranty on the hardware. By doing so, you will receive an immediate discount on your product.

BasicPremium
Term 12 months 24 months
Costs Immediate discount on your purchase Included with your purchase
Coverage

The warranty covers the hardware of the purchased product, with the exception of the glass plate.

If a problem occurs with the hardware within 12 months of the delivery of your product, please contact our customer service department.

We will repair the product or, if necessary, exchange it for a comparable product.

The warranty covers the hardware of the purchased product, with the exception of the glass plate. We offer a limited 12-month warranty on the battery.

If a problem occurs with the hardware within 24 months of the delivery of your product, please contact our customer service department.

We will repair the product or, if necessary, exchange it for a comparable product.

Software If desired or if necessary, we will reinstall Mac OS free of charge. If desired or if necessary, we will reinstall Mac OS free of charge.
Not included

Shipping costs for repairs, packaging costs incurred by you, software installation costs, data recovery costs, data loss, water damage, fall damage and any other type of damage caused by you.

Shipping costs for repairs, packaging costs incurred by you, software installation costs, data recovery costs, data loss, water damage, fall damage and any other type of damage caused by you.

We offer a limited 12-month warranty on components and accessories that, depending on use, can demonstrate different wear. This includes the battery, the keyboard, the mouse and the charger.

If possible, make a backup of your files before you send the faulty hardware to us. There is always a small chance that something may be damaged or lost in transit. Our advice: make a personal backup at least once a week on an external hard drive and/or USB stick.


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